Effective Date: 24/02/2025

 

1. Introduction

Welcome to Squishy Bakes! These Terms and Conditions govern your use of our website, products, and services. By accessing or purchasing from Squishy Bakes, you agree to comply with these terms.

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2. Orders and Payments

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All orders are subject to availability and acceptance.

Full payment must be made at the time of purchase.

We accept Visa, MasterCard, Amex, Apple Pay, Google Pay and PayPal.

Custom orders may require additional processing time and payment in advance.

3. Cancellations and Refunds

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Orders can be cancelled within 10 hours of placement for a full refund.

Refunds or replacements are provided only for damaged or incorrect items.

Due to the perishable nature of our products, all sales are final once delivered.

4. Shipping and Delivery

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We offer Royal Mail 1st Class Delivery, local delivery and pickup options.

Estimated delivery times are provided but not guaranteed.

Customers must provide accurate shipping information; we are not responsible for delays due to incorrect details.

5. Allergies and Dietary Restrictions

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Our products are made in a kitchen that processes nuts, dairy, gluten, and other allergens.

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While we take precautions, we cannot guarantee the absence of allergens.

6. Intellectual Property

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All content, including logos, images, and product descriptions, is the property of Squishy Bakes and may not be used without permission.

7. Limitation of Liability

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Squishy Bakes is not responsible for any adverse reactions to our products.

We are not liable for delays or issues beyond our control, such as weather or courier disruptions.

8. Changes to Terms

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We reserve the right to update these Terms and Conditions at any time. Continued use of our services indicates acceptance of any changes.

9. Contact Us

If you have any questions, please contact us at [Your Contact Information].

By placing an order with Squishy Bakes, you acknowledge that you have read and agree to these Terms and Conditions.